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Why does the youtube video of Scape have more buttons and elements?
First of all, well spotted! Don't worry, you've got the same version that's in the video. Scape reveals its elements, moods and other features very gradually. The more you use it, the more you'll see. We've done that for a good reason - it's rather overwhelming to get all the sounds at once, and we found it's a more enjoyable experience this way. It takes time to get to know a sound, and where to place it.
Scape is crashing on startup
This problem, in version 1.0 affected some users in non-English European countries as well as Brazil, and was caused by Regional Settings.
An update to version 1.0.1, which fixes this problem, is now available in the Updates section of the App Store.
Please accept our apologies for the inconvenience.
The app continues to play in the background
All of our apps have been designed to play in the background. If you are running Scape, you can stop the audio at any time using the pause button, or by returning to the main menu.
If you are using Bloom, Bloom HD, Trope or Air, please set Multitasking to 'Off' if you don't want background audio.
Bloom is not producing any audio
We've seen one comment on this problem on iTunes, but have not been able to reproduce it. If you experience this, please let us know. If you are on a iOS device that supports multitasking, try suspending the application and launching it again. Restarting the iPhone may also fix the problem.
What's the difference between Bloom and Trope?
Bloom is played by tapping on the screen and triggering individual bell-like notes. Trope is played by moving your finger around the screen, creating more sustained notes. The sound gets brighter going from left to right, and more 'pure' as you move up or down away from your original position.
What do Bloom and Trope's moods do?
Each mood is assosciated with a different colour scheme, key and mode.
Will you be supporting background playing under iOs 4.3?
Bloom, Bloom HD, Trope and Air now have an extra 'Multitasking' option - set this to 'On' and it will play in the background. Set it back to 'Off' to stop it.
The App crashes on startup
Try restarting the device. To turn it off, press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off. To turn the device back on, press and hold the Sleep/Wake button until the Apple logo appears.